Phone: (617) 527-0114 | Toll Free: (800) 456-2669

FAQ

How does a family activate a search through the agency?

Families start our process by completing our online family application. A placement counselor calls the family upon receipt of the application to discuss any follow up questions and make sure we have an accurate understanding of both the position the family is looking to fill, as well as the type of candidate they are most interested in considering. Clients sign our family/agency contract outlining our placement fee and replacement policy. We then email family clients any portfolios of current candidates who fit their search requirements.

How does a caregiver become part of the BNC candidate pool?

Candidates who fit the basic agency requirements outlined on the website start the screening process by completing our online nanny application. A placement counselor will call you upon receipt of the application to discuss your experience/work history and obtain your permission to contact references. We speak with a total of 5-6 references for each candidate, 3 of which must be directly related to childcare. Upon successful reference verification you will be invited to interview with a placement counselor either in person or via Skype if you are not local. During this interview we will discuss your search requirements, so we have an accurate understanding of the type of position you are looking for.

What information is included in a candidate’s portfolio?

The portfolios are between 8 and 13 pages (on average). They contain a detailed application outlining the candidate’s education and employment history, responses to theoretical childcare situations, information about the candidate’s personality, write ups of conversations we’ve had with 5 or 6 references, and a photo. All of this information is presented so a family can decide if they’d like to speak with a candidate further.

What are typical job responsibilities for a nanny and nanny/household manager?

Nanny responsibilities vary depending upon the particular needs of the family, and may include but are not limited to: meeting all of the child’s daily needs, planning developmentally appropriate indoor and outdoor activities, transportation, homework supervision, children’s meal preparation, children’s laundry, changing children’s bed linens, loading/unloading the dishwasher, and general tidying. Nanny/Household Managers may perform any of the preceding tasks, as well as family laundry support, family meal preparation, family errands (i.e. to post office, pharmacy, dry cleaners), grocery shopping, organization projects, scheduling, and coordination of services for family pets

What services do overnight newborn care providers offer?

Night nannies can care for the baby independently during the shift or bring the child to a parent for feeding. They also attend to all burping, diapering, soothing and swaddling needs of the baby. In addition to direct childcare, many night nannies will assist with baby laundry, bottle washing, washing breast pump machine parts, and preparing bottles for the next feeding. Family should provide a comfortable place within earshot of the baby for the night nanny to rest while the baby is sleeping.

What benefits are common for families to offer a long-term candidate?

Paid time off is the most common benefit, including paid vacation days, holidays, and personal/sick days. Candidates are counting on their base weekly salary 52 weeks a year. For part-time hires, the total number of paid days off is prorated based on the nanny’s typical work schedule. According to the Massachusetts Domestic Worker’s Bill of Rights, the accrual of paid time off and job protected unpaid leave will be required of all families employing caregivers for more than 16 hours per week.

Monthly health insurance stipends, T passes, cell phone reimbursement, tuition reimbursement, and health club memberships are also common in full-time compensation packages. Merit-based bonuses may also be earned throughout the year.

Does BNC provide support in creating the written agreement between the family and nanny?

Absolutely. We have created a family/nanny agreement template that outlines all aspects of the placement, including the base schedule, core job responsibilities, compensation, and paid time off. We’re here for guidance on how to create a competitive, fair agreement for both parties.

Who pays the nanny’s salary and what about taxes?

Once hired by a BNC family, the nanny becomes their household employee.  The family pays the nanny directly for hours worked and most of our clients use a company called GTM (www.gtm.com) for tax/payroll support, so the nanny’s paycheck reflects all applicable tax deductions. The family is responsible for certain taxes as a household employer. These payroll taxes consist of FUTA (federal unemployment tax), SUTA (state unemployment tax), and one half of FICA (social security and Medicare tax). Worker’s Compensation is legally required in the state of Massachusetts, as well.  You may call GTM Payroll Services directly at 800-929-9213 or email questions@gtm.com regarding any tax and worker’s compensation related questions.