COVID-19 Information

Dear Families & Caregivers,

During this challenging time, we want to let you know that the staff at BNC is working hard to make sure our clients and caregivers have the resources they need. Our hours remain unchanged and we continue to provide our services with precautions in place to preserve the safety of all.

Here, you will find our COVID resources as well as our No-Contact Delivery Service option. Click here to contact us about this service.

We remain committed to fighting the spread of COVID-19 and support any client and caregiver in doing what is best for their individual health and the collective health of our community. Please reach out to us if you feel we can aid you as we move through this unknown territory.

Stay healthy,
The BNC Team

No-Contact Errand and Delivery Service:

Our No-Contact Errand and Grocery delivery service is here to help you manage the stress of your regular grocery shopping. Other delivery services are booking days and even weeks out and up-charge for your items. We are currently offering weekly service, delivered by a group of our pre-screened household staff. You can rest assured knowing that our errand/shopping team has been background checked and is trusted by the BNC staff. You will have direct communication during the errand in the event changes need to be made while they’re shopping (i.e. substitutions, etc).

Services include:

  • Grocery and Beverage Shopping
  • Pharmacy Pick-ups
  • Post Office Runs

The safety and wellness of our clients and team is of utmost importance. We are asking that all of our shoppers take the appropriate measures; including practicing social distancing, wearing masks, proper hand hygiene, and taking their temperature before each shift. Once errand(s) are completed, they will deliver the items to your house and leave items on your porch or other designated area.

Pricing for delivery offerings is simple and straightforward — a flat subscription fee of $150 paid to the agency and an additional fee per delivery paid directly to the person assigned to your family, dependent upon the number of shopping locations.

COVID-19 Resources:

We have compiled a list of resources for clients and nannies regarding safe practices, financial resources, and health updates. Please reach out to us if you have questions regarding any of the following information.


Massachusetts Unemployment is currently available to nannies who were let go from their position or are unable to go to work because of health, shelter-in-place orders, or other reasons related to COVID-19. Additionally, there will be additional resources via the federal government regarding unemployment benefits that will supplement state benefits. Keep an eye out for that information.

Massachusetts COVID-19 Unemployment Information

Sick/Family Leave

Under the Families First Coronavirus Act, many nannies and household employees are eligible to collect paid sick leave and extended family leave. Employers will pay these sick wages and be reimbursed by the federal government.

Families First Coronavirus Response Act (FFCRA)
Home Work Solutions info about FFCRA

Health Information

BNC is encouraging all families and nannies to take the precautions that are personally best for themselves as individuals. Massachusetts is currently under a Stay At Home Advisory. This means that while nannies are allowed to continue to work, families and nannies should be having discussions about what works best for everybody. We urge everyone to practice social distancing and restrict your interactions to your employers/employees, household members, and trips to essential services.

We’ve compiled a list of commonly asked questions about how nannies and families are affected by the Stay at Home Advisory as well as other COVID-19 related issues.

Laura’s Letter to Families
COVID Best Practices for Household Employers (GTM)
CDC Coronavirus Recommendations